FREQUENTLY ASKED QUESTIONS

This is a short list of our most frequently asked questions

Do you have retail sales? Can we supply spare parts for our own construction or marine engines?

Unfortunately not. We only distribute spare parts through our authorized dealers in Turkey. But, we can give you technical support to find out the spare part you need for your machinery. We can help you if you give us your vehicle make and engine serial number.

Warranty Terms & Conditions

Koseoglu Otomotiv warrants the goods only to the extent of its suppliers' warranties and, excludes all other warranties to the extent permitted at law. As is known, in order to for goods to be covered by warranty, installation conditions and terms of use rules must be observed.

Especially for engine parts to be covered by warranty, Installation must be conducted by authorized mechanics under the technical conditions specified by the engine manufacturers. End user must strictly observe the service intervals. Diesel engines work in conjunction with many parts and interact with one another. Therefore, all parts must have a certain standard quality in engine repairs.

For example, if you replace turbochargers with original replacement unit without using a quality air filter or passing oil change periods , it is inevitable to break even the original turbocharger. You replaced a new generation oil cooler with original replacement unit. If you do not use antifreeze in accordance with the necessary conditions, it is inevitable to blockage the original oil cooler.

How do you distribute spare parts?

Koseoglu Otomotiv has more than 2000 square meters of warehouse facilities, located in Istanbul. We hold extensive stock worth millions of Euros. We respond and supply quickly to the needs of our local clients by using Aras Kargo with discounted prices anywhere in Turkey.